Reservations
For room availability, stay preferences and booking conditions, the reservations team can guide you through the options and confirm the details.
Contact
Plan the details before you travel
Our team is ready to help with reservations, arrival planning and any questions about the resort. Use the contact route that suits you best.
Contact
How can we help?
Whether you are planning a first visit or returning to Elmariscourt, the team is here to assist with bookings, resort information and any practical questions about your stay in Ballina. Reach us by phone at +61 2 5550 0148 or by email at info@elmariscourt.com. You will find us at 27 River Street, Ballina NSW 2478, Australia.
Guest Services
Questions about property access, resort facilities, dining and practical visit arrangements are handled by the guest services team.
General Enquiries
For meetings, event enquiries, gaming information or any other request not covered above, please get in touch and we will direct your message to the right person.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive matters, calling or emailing us directly using the listed contact details is the fastest route to a response.
How do I send a booking request?
Select your preferred dates and reach the reservations team via phone or email. They will confirm availability and walk you through the next steps.
Where can I find opening hours?
Opening times vary by resort area. Contact the relevant department directly and a team member will provide current operating information.
Can I ask about parking or transport?
Absolutely. Guest services can assist with arrival planning, including parking and getting to the resort from elsewhere in Ballina.
Can I request accessibility information?
Yes. Please describe the features or assistance you require when you get in touch and we will ensure the right information is ready for you.
Where are booking terms provided?
Rate, cancellation and payment conditions are shared alongside your booking details at the time of reservation.